Order Return
Return an Item
If you’re not fully satisfied, you can request a return within 30 days of delivery. Follow the steps below or tap the button to start.
Return Eligibility
- Window: Returns accepted within 30 days of delivery.
- Condition: Original condition with all accessories, packaging, and documentation.
- Non-Returnable: Misused/damaged items, software/digital goods, gift cards, and marked “final sale”.
Tip: Keep the original box and inserts until you’re sure you’re keeping the item.
Refunds & Processing
- Refunds are issued to the original payment method after inspection.
- Please allow 5–7 business days once received for processing.
- Original shipping fees are non-refundable.
Need faster help? Use the button below to start your return now.
Return Shipping
- Customer-paid return shipping unless the item arrived defective or incorrect.
- Defective/incorrect items: we provide a prepaid label.
Warranty or Return?
Hardware issues may qualify for our Warranty Program Recommended. If your laptop has a defect, visit the Warranty page first.
Questions? Email support@onlinedealsonly.com or call (321) 437-8053. Please allow 24–48 hours for an initial response.